Last updated September 14, 2026
Refund and Cancellation Policy
We want you to be happy with what you buy from KDX Studios. This is how refunds and cancellations work.
1. 14-day guarantee
For paid digital products bought directly from KDX, if the product does not do what its listing says or you are not satisfied, email us within 14 days of purchase with the email you used at checkout and we will refund you in full.
Refunds go back to the original payment method and usually appear within 5 to 10 business days.
2. After 14 days
After the 14-day window we refund only where a product is defective and we are unable to fix it within a reasonable time.
3. Where you bought it
Purchases processed by Dodo Payments: Dodo Payments is the merchant of record and issues the refund on our instruction. You can contact us or Dodo Payments support.
Purchases through Gumroad: we issue the refund through Gumroad.
Templates from the Framer Marketplace: handled under the Framer Marketplace refund rules.
4. What we cannot refund
Free products, since there is nothing to refund. Custom work, which is covered by its own agreement. Requests outside the window without a defect. Repeat refunds of the same product or continued use after a refund. License keys are revoked when a refund is issued.
5. Cancellations
KDX does not currently sell subscriptions. If we introduce one, you will be able to cancel at any time from your receipt email or the checkout provider’s customer portal, and access will continue until the end of the paid period.
6. Chargebacks
Please email us before disputing a charge with your bank. We resolve almost everything faster directly.
7. Contact
Refund requests and questions: thekhushaldewra@gmail.com.